Creating breakthrough value from finance transformation
The six paradoxes insurance CFOs must navigate to establish a future-fit finance operating model
Creating breakthrough value from finance transformation - The six paradoxes insurance CFOs must navigate to establish a future-fit finance operating model
The six paradoxes of finance transformation
Transformation target: a future-fit finance operating model
Key Contacts
For years, chief financial officers (CFOs) in the insurance industry have been looking to reposition their finance functions as value-creating, strategic partners for the business. In leading ambitious transformation programs, CFOs are going beyond financial process automation for efficiency, seeking to drive profitable growth through continuous innovation, despite considerable market uncertainty.
Accelerating advances in artificial intelligence (AI), technology and data science are redefining what’s possible for finance. But many firms still struggle to take advantage of these new capabilities and fully realize the evolved strategic mandate for finance. This paper, which features inputs from the EY 2025 Global Insurance CFO Survey, highlights six paradoxes that make finance transformation uniquely challenging.
We’ll also outline an operating model that can help CFOs resolve these paradoxes and create a lean, flexible and high-performance finance function that can deliver the intelligent capabilities the business needs. The key imperatives define a path forward to generate optimal returns from transformation investments.
The EY 2025 Global Insurance CFO Survey, conducted by Source, included in-depth conversations with 21 CFOs across global markets.
