Artificial Intelligence

How will AI redefine resilience for risks not yet imagined?

Beyond Prediction: How AI Is Redefining Risk and Building Resilience for an Uncertain Future

As organisations face an increasingly volatile and interconnected risk landscape, artificial intelligence is emerging as a powerful tool for strengthening resilience and improving decision-making. In this EY article, the authors explore how AI can help businesses move beyond reactive risk management by providing faster insights, real-time monitoring and enhanced scenario analysis.

The article argues that organisations should shift from simply automating existing processes to fundamentally redesigning risk management around AI’s capabilities. Businesses that adopt a proactive, AI-enabled approach will be better positioned to anticipate disruptions, respond to emerging threats and unlock strategic opportunities in an environment where uncertainty is becoming the norm.

How retail will need to adapt for different agentic futures

The Future of Retail in the Age of AI: Preparing for Multiple Agentic Futures

Artificial intelligence is rapidly transforming the retail sector, reshaping everything from customer engagement and workforce models to supply chains and competitive dynamics. In this EY article, retail leaders are encouraged to look beyond today's AI opportunities and consider a range of future scenarios that could fundamentally alter how retailers operate and create value. By exploring four possible AI futures, ranging from constrained adoption to transformational growth and platform dominance, the article highlights the importance of building resilience and strategic flexibility in an increasingly uncertain environment.

The key message is that success will depend not only on adopting AI, but on making the right investments and strategic choices today. Whether AI becomes a tool for efficiency, a driver of autonomous commerce, an enabler of new business ecosystems, or a force that concentrates power among a few dominant platforms, retailers will need to balance technology, trust, customer experience and human expertise to remain competitive in the years ahead.